APARTMENT REVIEWS AND RATINGS IN SURREYBC

2022-10-01T03:32:17Z
The building is in a great spot near SaveOnFoods and transit but the downside is that the skytrain noise runs from 5am to 1am The balcony door and windows are drafty and theres air coming in through the gap between floor and wall Weatherstripping was necessary The lobby doors garage doors and elevators tend to randomly stop working while the gym has good equ 2022-10-01T03:32:17Z
The building is in a great spot near SaveOnFoods and transit but the downside is that the skytrain noise runs from 5am to 1am The balcony door and windows are drafty and theres air coming in through the gap between floor and wall Weatherstripping was necessary The lobby doors garage doors and elevators tend to randomly stop working while the gym has good equipment wifi connectivity is weak Management seems mismanaged people have made appointments to tour apartments yet no one answers when they buzz leasing office also front desk employee is hard to reach A package was deliveredtracking said it went to front deskbut after trying multiple times during work hours and texting staff member couldnt find him until three days later Mail service wasnt set up until end of April even though staff said itd be ready by end of February they forgot about opening mailroom for Canada Post Packages arent put in parcel lockers as promised been left on floor or hallway instead Lease restrictions are numerous no mounting TVs on walls or anchoring furniture for safety no lightsdeck flooringveggiesplanter boxes allowed on patio no mats outside door either Advertising pet friendly but only one dog allowed with size limit don't even have designated potty area unless temporary grass patch counts more ... hide ...

2022-10-29T20:02:17Z
This place is not worth living in After spending a winter here and informing the front office about the window condensation dripping on to my bed their response was to open my window during winter I was planning to move out earlier but then COVID19 happened and my income became uncertain Furthermore I told them that mold spores were landing close to my bed a 2022-10-29T20:02:17Z
This place is not worth living in After spending a winter here and informing the front office about the window condensation dripping on to my bed their response was to open my window during winter I was planning to move out earlier but then COVID19 happened and my income became uncertain Furthermore I told them that mold spores were landing close to my bed as it had to be placed against the wall due to lack of space My mattress also became moldy Paying rent here each month was a struggle as keeping mildew off the walls seemed impossible Upon moving out I noticed how bad it actually was at bottom of walls The gym went through construction most times while I stayed here 15 yrs which resulted in cockroaches entering higher floors hence exterminators came every 46 weeks for some time period Also being located near hospital means sirens going off frequently throughout night which can be problematic if you are a light sleeper additionally construction noises on street below reportedly go on until 330am sometimes this alone makes living here an absolute headache Mail theft has also been reported by residents Staff is generally nice but their response left me with no choice but bear mildew and mold growth in apartment another resident complained about same issue yet received same answer from staff If you decide upon staying here good luck as there are better options available for cheaper price range more ... hide ...

2022-11-02T22:32:17Z
The new apartments are smart and modern with great amenities and a close proximity to the skytrain The building manager Olivia is a standout she responds quickly to queries is always polite when we meet and her helpfulness is more crucial to me than facilities or noise levels Theres not usually much noise from other units seeping in but Olivia still managed 2022-11-02T22:32:17Z
The new apartments are smart and modern with great amenities and a close proximity to the skytrain The building manager Olivia is a standout she responds quickly to queries is always polite when we meet and her helpfulness is more crucial to me than facilities or noise levels Theres not usually much noise from other units seeping in but Olivia still managed to address it if necessary more ... hide ...

2022-11-02T23:02:19Z
We have been living in this apartment for 3 years and it has been great The Resident Manager Bartek is incredibly professional and listens to any requests for repairs or other issues Its an amazing place to live because of its proximity to schools malls a Superstore and parks In addition there is plenty of parking space with many visitor spots available The 2022-11-02T23:02:19Z
We have been living in this apartment for 3 years and it has been great The Resident Manager Bartek is incredibly professional and listens to any requests for repairs or other issues Its an amazing place to live because of its proximity to schools malls a Superstore and parks In addition there is plenty of parking space with many visitor spots available The apartment itself is roomy and quiet with friendly neighbors all around All in all we would rate the residence 9 out of 10 special recognition goes to Bartek for his exemplary management more ... hide ...

2022-09-08T09:32:16Z
Cons During showings in August the building was cold due to the air conditioning being on We decided to move in because of this but when a heatwave hit we found that no air was coming out of the vents even though they were open After contacting management they said it was because they were return vents pulling air from outside and did not offer an explanatio 2022-09-08T09:32:16Z
Cons During showings in August the building was cold due to the air conditioning being on We decided to move in because of this but when a heatwave hit we found that no air was coming out of the vents even though they were open After contacting management they said it was because they were return vents pulling air from outside and did not offer an explanation as to why no air was still coming out with it being cold and rainy outside They had also initially given notice for one day installation for screens on windows and doors but this ended up taking four days instead which caused many people to have to adjust their work schedules Additionally not all units received screens on their doors due to management finding it too expensive to replace nonsliding ones This means there are often wasps entering my unit without a way for them getting out which is concerning with young children living there who may get stung There has been an ongoing issue with lack of hot water where you must call the building manager and wait 3040 minutes after resetting the boiler before seeing if it worked successfully this has been happening over the past month with no solution yet in sight Furthermore agents had declared it would be soundproof during showings however this is not true as noise from fire hall across street highway and neighbors can be heard quite clearly meeting attendees complained about this yet only suggestion given by management was trying keep quiet or buying more area rugs nothing concrete offered as a solution here more ... hide ...