APARTMENT REVIEWS AND RATINGS IN AB

2022-09-12T15:32:17Z
The area is sketchy and dangerous our vehicles were broken into three times in six months I witnessed someone pepperspraying four people outside the property and there was even a home invasionsuicide in one of the units nearby Management lied to us about having two parking stalls with power that we could see from our unit which was a major selling point for 2022-09-12T15:32:17Z
The area is sketchy and dangerous our vehicles were broken into three times in six months I witnessed someone pepperspraying four people outside the property and there was even a home invasionsuicide in one of the units nearby Management lied to us about having two parking stalls with power that we could see from our unit which was a major selling point for us when we asked for it to be put on the lease they said no need as its free but then told us we couldnt park there They ignored our requests for months until we interrupted them multiple times before finally getting no resolution The parking lots are not cleared adequately so finding a spot is difficult homeless people rummage through the trash and spread it around too Our unit was very old five water leaks occurred two from sewage from an adjacent unit dead bugs were kept in jars left by previous tenants vents were full of debris that had been there probably years until we asked for them to be cleaned also no lights except kitchen and bathroom as well as poor ventilation in bathroom which had a window in bathtub so covered with frosted glass Avoid this rental they are slumlords copy paste responses saying they couldnt find me as resident showed their lack of concern about negative experience since 250 units can easily be filled due to rent incentives and inexpensive area more ... hide ...

2022-10-13T09:32:18Z
Having lived in this apartment for over three years as a senior with health and mobility issues I have had a positive living experience due to the property manager Bec She puts forth effort to comprehend any worries I have and does her best to resolve them rapidly and competently Therefore I have no qualms recommending this rental property

2022-10-02T20:02:17Z
I spent a year in this residence and experienced nothing but difficulty The managers allege to be present onsite but are never in the office they tell you to drive to another apartment complex Eaglemont Manor in Beaumont for help Maintenance issues were slow to get fixed unless I complained about them and one time they didnt even check out the problem It is 2022-10-02T20:02:17Z
I spent a year in this residence and experienced nothing but difficulty The managers allege to be present onsite but are never in the office they tell you to drive to another apartment complex Eaglemont Manor in Beaumont for help Maintenance issues were slow to get fixed unless I complained about them and one time they didnt even check out the problem It is dogfriendly but simply playing with my tenpound pup was too loud for lower level tenants Snow removal in the parking lot sometimes took days I suggest avoiding this organization its management is horrible always having to react instead of being proactive Im so relieved that I no longer live here more ... hide ...

2022-09-18T19:32:16Z
My partner and I have been living at Sunset Valley for almost three years Initially Realstar was the building manager and we found Brandi and Ian to be outstanding in terms of snow removal sweeping of underground and above ground parking lots lawn upkeep etc During the switch from Realstar to Westbury Rentals we had a contractor enter our suite without prior 2022-09-18T19:32:16Z
My partner and I have been living at Sunset Valley for almost three years Initially Realstar was the building manager and we found Brandi and Ian to be outstanding in terms of snow removal sweeping of underground and above ground parking lots lawn upkeep etc During the switch from Realstar to Westbury Rentals we had a contractor enter our suite without prior warning For a couple of months after Westbury took over it was nearly impossible to contact anyone in their office we called emailed and visited numerous times but never got a response Eventually when we managed get through our rent hadnt been taken out for three months so 10 000 was mistakenly taken from our account instead after complaining this amount was reversed but it still took them four weeks to sort out the missing payments When I asked if anything could be done as compensation like free parking I did not hear back Adding on to this review although they do sweep the parking lot it is still very dirty with no painted lines they have rescheduled painting them several times before cancelling each time Furthermore the common areas hallwaysstairwellslobby are not being kept as clean as Realstar used to I actually went ahead and wiped down one of the door frames myself due its filthiness The suites were recently renovated which were very roomy plus having insuite laundry means you don't need to go elsewhere which is great Sound does carry so more ... hide ...