APARTMENT REVIEWS AND RATINGS IN 17

2022-10-16T01:02:19Z
The customer service at this place is awful it took over a week for the manager to look into noise and water issues In my 10 years living there it had a great manager until the last 56 years When I moved into a smaller suite it was extremely dirty and required me to pay 150 to have the carpets professionally cleaned due to all the dog hair in the ovens and s 2022-10-16T01:02:19Z
The customer service at this place is awful it took over a week for the manager to look into noise and water issues In my 10 years living there it had a great manager until the last 56 years When I moved into a smaller suite it was extremely dirty and required me to pay 150 to have the carpets professionally cleaned due to all the dog hair in the ovens and stoves utterly disgusting Upon moving out in November 2020 they charged me 3 hours of cleaning at 50 because they said it wasnt clean enough so that was taken from my deposit cheque which I never received after 10 days as promised This is one of the worst customer services Ive ever experienced find somewhere else The place is noisy dirty with construction going on for a while garbagerecycling trucks throughout day and night plus homeless pushing carts at 2am along with loud neighbors don't bother here more ... hide ...

2022-09-09T22:32:15Z
We have been living here for more than a year and are ready to move on The building has nice amenities is trendy and centrally located but the finishes are cheap and management is disorganized with boxes and papers in their office even after a year We had maintenance issues that were not addressed properly for example we told them about the broken caulking 2022-09-09T22:32:15Z
We have been living here for more than a year and are ready to move on The building has nice amenities is trendy and centrally located but the finishes are cheap and management is disorganized with boxes and papers in their office even after a year We had maintenance issues that were not addressed properly for example we told them about the broken caulking in our shower which was letting water seep underneath likely leading to mold however they only attempted one fix before giving up They do not seem to care much about the structural health of the building or its tenants who may be exposed to hazardous mold Upon moving in we asked management if there would be any short term rentals they stated no but recently found out units on our floor are being rented out for short stays through Premiere Suites There is always someone new moving in without wearing masks also adding pandemic related risks as they have access to shared spaces like mailroom and parking garage with just a key fob The parking garage is too tight resulting in many cars getting damaged while trying to park including ours when we returned home one day finding an unknown car parked in it master list from the onsite rep was outdated with spots marked open occupied by other vehicles it took us almost an hour before finding a spot Doors including parking garage door break often there was water leaking from main corridor roof at one point and elevators frequently become unavailable for hours leaving only one working for entire building at times more ... hide ...

2022-09-27T14:32:17Z
Im currently residing in my boyfriends one bedroom apartment with our 7 week old son due to the fact that power is out at my apartment and other residents apartments Last week Hazelview sent a notice stating theyd be turning off power and water for 12 hours and advising us to make other arrangements Unfortunately the power didnt come back on for many of us a 2022-09-27T14:32:17Z
Im currently residing in my boyfriends one bedroom apartment with our 7 week old son due to the fact that power is out at my apartment and other residents apartments Last week Hazelview sent a notice stating theyd be turning off power and water for 12 hours and advising us to make other arrangements Unfortunately the power didnt come back on for many of us and we were told nothing would be done about it until the next day This is just one of many issues Ive had living here for a year now The staff working here are superb but can only do so much or provide limited information they probably receive an overwhelming number of complaints daily Most tenants are wonderful its only Hazelview thats mismanaged as they treat their occupants with little regard and communication from them is abysmal Notices concerning building maintenance come in frequently making it hard to have a tranquil life here If possible move elsewhere Resident Relations no need to leave a comment since I already emailed you all more ... hide ...