APARTMENT REVIEWS AND RATINGS IN

2022-09-09T15:02:16Z
I wanted to provide a review of our dealings with DMS Properties and show everyone how they run their business In mid June we checked out a rental unit at their Aurora location and it seemed fine so we agreed to sign the lease pay for the first and last month upfront and planned for a movein date of September 1st We were in a tough spot since our current apa 2022-09-09T15:02:16Z
I wanted to provide a review of our dealings with DMS Properties and show everyone how they run their business In mid June we checked out a rental unit at their Aurora location and it seemed fine so we agreed to sign the lease pay for the first and last month upfront and planned for a movein date of September 1st We were in a tough spot since our current apartment was dealing with flooding and mold issues and had just had an infant we were eager to move on from all that After signing the lease we assumed everything was settled Unfortunately 15 weeks before September arrived an email came through informing us that the unit was no longer available with absolutely no explanation or apology as to why this news came so late or over email only When my girlfriend called the building management about it they acted callously towards us even admitting that they knew this would happen over a month ago but just forgot to tell us The managers manager then said I hope youre not calling me just to cry while chastising her for being upset about it allWith only 15 weeks left until movein day we were put in panic mode DMS offered us another place but at an inflated price without any form of compensation despite their negligence being responsible for all this chaos in the first place Even though it cost more than expected we asked them to draw up a new lease which eventually did come through on Friday afternoon more ... hide ...

2022-09-11T07:02:18Z
Pros Super friendly and helpful staff straightforward application process pool and gym community events Google Fiber access low cost deposit Apartments are reasonably priced mine is 1100 freshly painted with nice lighting and kitchens Maintenance is quick to respond and valet trashrecycling is convenient Mostly young people live here so its not too familyori 2022-09-11T07:02:18Z
Pros Super friendly and helpful staff straightforward application process pool and gym community events Google Fiber access low cost deposit Apartments are reasonably priced mine is 1100 freshly painted with nice lighting and kitchens Maintenance is quick to respond and valet trashrecycling is convenient Mostly young people live here so its not too familyorientedCons No sidewalks so watch your step some dog owners don't clean up Tub is painted which isn't ideal mine had to be redone due to wear tear use nonbleach cleaning products for it Extra charges such as amenities 10 valet trash 25 pest control 5 water bill from third party Conservice 20 Plus two other trash fees of around 13 on the bill a 35 fee for paying rent online with a card no receipt unless you specifically ask for one Parking might be limited so you might have to walk further than expected 35 car port fee if available While Austin has become expensive overall I still think this place offers safety quietness at a reasonable price more ... hide ...

2022-09-18T08:02:18Z
I have lived here for a year and it never felt like home My unit flooded three times and I didnt get help to fix it until weeks later Some maintenance issues were left unresolved throughout my lease like the pool gate mailboxes and laundry having shortened hours The gym could only be accessed during office hours which was false advertising yet none of this 2022-09-18T08:02:18Z
I have lived here for a year and it never felt like home My unit flooded three times and I didnt get help to fix it until weeks later Some maintenance issues were left unresolved throughout my lease like the pool gate mailboxes and laundry having shortened hours The gym could only be accessed during office hours which was false advertising yet none of this has been discounted from my rent or reimbursed Its clear that the property management doesnt care about their residents at all theyre even raising the rent without giving tenants anything worth that amount of money in return I tried to be patient but eventually felt forgotten about something I don't want others to experience more ... hide ...