I had thousands of dollars in possessions taken from me. I arrived to get my items since I was moving out and there was nothing left: all my frozen food, utensils, snacks, slippers, shoes and documents were gone. I'm uncertain how anybody could have gotten into the apartment to empty the refrigerator and rooms without my authorization. My lease expired on September 30th 2022. This experience has left me feeling very displeased; furthermore, the management has done nothing to locate the offenders or reimburse me for what was lost. For this reason, I do not advise anyone to move into this building; stay away!
I wanted to provide a review of our dealings with DMS Properties and show everyone how they run their business. In mid June, we checked out a rental unit at their Aurora location and it seemed fine, so we agreed to sign the lease, pay for the first and last month upfront and planned for a move-in date of September 1st. We were in a tough spot since our current apartment was dealing with flooding and mold issues and had just had an infant; we were eager to move on from all that. After signing the lease, we assumed everything was settled. Unfortunately, 1.5 weeks before September arrived, an email came through informing us that the unit was no longer available - with absolutely no explanation or apology as to why this news came so late or over email only. When my girlfriend called the building management about it they acted callously towards us - even admitting that they knew this would happen over a month ago but just forgot to tell us! The manager's manager then said "I hope you're not calling me just to cry!" while chastising her for being upset about it all.
With only 1.5 weeks left until move-in day we were put in panic mode; DMS offered us another place but at an inflated price without any form of compensation despite their nI wanted to provide a review of our dealings with DMS Properties and show everyone how they run their business. In mid June, we checked out a rental unit at their Aurora location and it seemed fine, so we agreed to sign the lease, pay for the first and last month upfront and planned for a move-in date of September 1st. We were in a tough spot since our current apartment was dealing with flooding and mold issues and had just had an infant; we were eager to move on from all that. After signing the lease, we assumed everything was settled. Unfortunately, 1.5 weeks before September arrived, an email came through informing us that the unit was no longer available - with absolutely no explanation or apology as to why this news came so late or over email only. When my girlfriend called the building management about it they acted callously towards us - even admitting that they knew this would happen over a month ago but just forgot to tell us! The manager's manager then said "I hope you're not calling me just to cry!" while chastising her for being upset about it all.
With only 1.5 weeks left until move-in day we were put in panic mode; DMS offered us another place but at an inflated price without any form of compensation despite their negligence being responsible for all this chaos in the first place! Even though it cost more than expected, we asked them to draw up a new lease - which eventually did come through on Friday afternoonmore ...hide ...