2023-01-21T14:00:03Z
Its been five years since my parents have been living at the Steger Residence which is owned by Atria American franchise The staff here are great from the kitchen to the cleaning and office personnel they all feel like a big family Although it has improved since the three years prior I cant give this place full approval as a seniorfriendly home due to safety 2023-01-21T14:00:03Z
Its been five years since my parents have been living at the Steger Residence which is owned by Atria American franchise The staff here are great from the kitchen to the cleaning and office personnel they all feel like a big family Although it has improved since the three years prior I cant give this place full approval as a seniorfriendly home due to safety concerns For example there is no buzz code for visitors coming in winter making it difficult for those with walkers or wheelchairs to get inside Furthermore even if someone makes it into their car from outside entrance maneuvering around apartments within can be challenging with bathrooms and balconies not being level And lastly the backyard is completely inaccessible to those using walkers or wheelchairs Despite these issues though I recently had to hire Personal Touch Nursing Company which relies on Steger for my fathers declining health and after meeting with them we were able to resolve any past issues so overall Id still give this place 4 stars if not for safety concerns more ... hide ...

2023-03-01T12:30:03Z
This is an awful place to live they didnt even clean before we moved in and there was still dust hair and tape on the floor that had been painted over Cockroaches and bedbugs are a problem in the building but the office doesnt do anything about it The manager tried to blame us when our ceiling started leaking and it took a month to get fixed After that they 2023-03-01T12:30:03Z
This is an awful place to live they didnt even clean before we moved in and there was still dust hair and tape on the floor that had been painted over Cockroaches and bedbugs are a problem in the building but the office doesnt do anything about it The manager tried to blame us when our ceiling started leaking and it took a month to get fixed After that they cut holes in our walls without repairing them afterwards And if you ever have an issue with something expect rude treatment from the secretary who wont do anything about it Avoid this place at all costs especially if you have kids more ... hide ...