2023-01-17T10:30:02Z
I would rate their customer service as very poor if I could Ive lived in the concrete building for four years and had no issues with noise from neighbors Maintenance was not good it took them almost four months to fix my closet shelves Before signing the lease when the building was still under construction management promised a lot of things such as storage 2023-01-17T10:30:02Z
I would rate their customer service as very poor if I could Ive lived in the concrete building for four years and had no issues with noise from neighbors Maintenance was not good it took them almost four months to fix my closet shelves Before signing the lease when the building was still under construction management promised a lot of things such as storage underground parking at half price and closer parking which they didnt deliver on They often sent entry notices with less than 24 hours notice and underestimated how much time was needed for maintenance tasks In both of the past two summers because of Covid19 the pool has been unusable for far longer than any other facility then there were maintenance issues that lasted over a month without any communication from management The side doors werent working properly but were never fixed which is a huge safety hazard also anyone could get into the parkade due to an issue with the underground door which is dangerous The common area is okay I used it once but don't find it particularly impressive The gym is awful one TV has been broken for more than three years while treadmills randomly shut off and an elliptical doesnt work correctly anymore either definitely not what youd expect from luxury living complex standards Even when we moved out they messed up by coming at the wrong time more ... hide ...

2023-01-23T07:00:03Z
It is important that emergency contacts listed on the application form for this facility are familiar with eviction protocol My wife was contacted by the property manager and they made claims of mistreatment by her mother towards staff saying they had legal rights to evict if the situation was not resolved Furthermore there is a zero tolerance policy of disr 2023-01-23T07:00:03Z
It is important that emergency contacts listed on the application form for this facility are familiar with eviction protocol My wife was contacted by the property manager and they made claims of mistreatment by her mother towards staff saying they had legal rights to evict if the situation was not resolved Furthermore there is a zero tolerance policy of disrespectfulabusive behavior towards staff members that must be adhered to When asked for documents in order to confront the tenant the property manager was not willing to provide any Complaints were made about this incident of intimidation against an elderly tenant but no action was taken by Lions Housing Centers executive team It appears as though this landlord does not prioritize mutual respect and tolerance from all involved parties This experience can be described as absolutely horrific The executive should focus more on managing their own behavior and that of their employees rather than tenants and family members in order to maintain a positive atmosphere at their facility which includes maintenance security and customer service skills necessary for elderly members In conclusion those who have contributed positively throughout life should not be mistreated like derelicts in a homeless shelter especially when it takes 4 months just to fix a toilet more ... hide ...