My family and I have been living in this building for many years now. Since the renovation of all the apartments, there has been a lot of roaches and ants in our apartment as well as our neighbors' above and below us. We reported this to the office, so they sent someone to look at the pest problem. They put down gel and bait then left; however, we have still had this issue for five years now and it hasn't improved much. Everyone keeps their area clean since we all have children; unfortunately, this is a huge health risk for them.

The building in which I reside is 2400 New Street. Terri works hard to make it feel like a comfortable home, and its location is great, but that's where the positives end. It takes weeks to get maintenance done unless you call the emergency line and the new managers disregard long-time tenants while renovating empty units without offering anything in return. I would love to have a washer/drier like my neighbors have; however, the laundry machines are unreliable and purchasing a card only works for one of eight dryers--at an increased rate. Whenever I point out wall bubbles or stains from black mold or water, the maintenance team just brush it off as normal--I had to get provincial inspectors involved for this issue to be resolved. There are pests nesting in the covered parking area which causes damage to vehicles stored there. The intercom system is being updated and on September 21st 2022 I received an email saying if any changes needed to be made they were due by January 25th of that same year--which has already passed! Before 2020, I would recommend living here; however after 2020, I cannot do so with good conscience. One star review: CLV Group gave me attitude when seeking resolution for these issues--do not move here!