APARTMENT REVIEWS AND RATINGS IN DURHAM

2022-09-11T22:32:16Z
I have been residing here for three years the first two of which were wonderful Alvista Durham was superb maintenance requests were addressed in a timely manner and the leasing office personnel were cordial and attentive That all changed in December 2021 when the property was sold Maintenance requests are not handled promptly the leasing office is closed spo 2022-09-11T22:32:16Z
I have been residing here for three years the first two of which were wonderful Alvista Durham was superb maintenance requests were addressed in a timely manner and the leasing office personnel were cordial and attentive That all changed in December 2021 when the property was sold Maintenance requests are not handled promptly the leasing office is closed sporadically without warning and calls are routed to an automated system that reaches an outofstate call center Moreover staff has attempted to enter my apartment without knocking or inserting their keys while they knock on numerous occasions Upgrades have been made to certain units such as painting of exterior buildings and new countertops and flooring these improvements are okay but display a neglect of real needs since many apartments experience broken air conditioners with slow responses to maintenance requests in response Some tenants have window units as a temporary fix yet how temporary is it when its been there for three months with no one tending to the central air conditioning The sight isn't pleasing either fresh paint next door yet cardboard covering windows with window units in them furthermore its uncomfortable for my neighbors who just get one room cooled off in a hot apartment building This morning I awoke with no water supply or notification prior that it would be cut off and there was nobody at the leasing office either only a sign on the door indicating an outofstate call center number It appears this complex has shifted its focus from taking care of more ... hide ...

2022-09-09T17:32:16Z
After living here for a year and allowing my lease to end Im giving this complex 4 stars Although the cons I list below werent enough to make it a bad place to live I want future applicants to be aware in case they cant tolerate them Pros include Bruce Bennett in the office was incredibly helpful during the application process the onebedroom apartment is nic 2022-09-09T17:32:16Z
After living here for a year and allowing my lease to end Im giving this complex 4 stars Although the cons I list below werent enough to make it a bad place to live I want future applicants to be aware in case they cant tolerate them Pros include Bruce Bennett in the office was incredibly helpful during the application process the onebedroom apartment is nice with spacious rooms two doors for bathroom access and an outside patio area any maintenance requests were handled professionally and my security deposit was returned per NC law Cons include very thin walls so you can hear your neighbors conversationssneezing bugsroaches were bad until I managed them on my own though still found outdoors Valet trash service occasionally skipped nights without notice or left bags overnight tenants often walk their dogs without leashes leading to fights between animals common areas are dirty since no one seems to clean them All in all its a decent place that doesnt deserve a horrible review unless someone cant handle these cons although rent has increased from 1010 when I moved in May 2021 to 1489 now which may not be worth it without renovations more ... hide ...

2022-09-11T23:02:18Z
Avoid TPA at all costs the management will get on your nerves and youll feel cheated The good reviews are mostly four years old so sign up for an apartment elsewhere The gym sounds nice but its been closed for a while and moved to a storage closet with windows as the main office and bad air circulation Same goes for the pool its been shut down since I arrive 2022-09-11T23:02:18Z
Avoid TPA at all costs the management will get on your nerves and youll feel cheated The good reviews are mostly four years old so sign up for an apartment elsewhere The gym sounds nice but its been closed for a while and moved to a storage closet with windows as the main office and bad air circulation Same goes for the pool its been shut down since I arrived here and is much smaller than in pictures Even if the chairs look new don't expect to go out walking since nearby roads are unsafe after dark Over four different companies have managed this place each worse than the last they increased rent because of property value just like their predecessors but also made living here more difficult due to mismanagement issues such as mandatory trash removal by 9am or roaches in walls which some tenants have accepted It seems that this current team are looking to flip this complex for a profit not caring about anyone except potential buyers from Texas so perhaps you should consider a smaller landlord or even getting your own mortgage now that prices are going up more ... hide ...

2022-09-09T09:32:15Z
I rarely leave negative reviews but I felt that this weeks moving experience merited one Before I moved in Iman from the apartment office had assured me that receiving a few packages before my arrival would be no issue Because of the timing of my move these items were essential and I relied on the service When my packages started arriving on Saturday Jarrod 2022-09-09T09:32:15Z
I rarely leave negative reviews but I felt that this weeks moving experience merited one Before I moved in Iman from the apartment office had assured me that receiving a few packages before my arrival would be no issue Because of the timing of my move these items were essential and I relied on the service When my packages started arriving on Saturday Jarrod at the front desk was hostile and completely contradicted what had been promised to me earlier He said they wouldnt help with resident packages and reluctantly agreed to pass along a message to Iman On Monday there was an unprofessional email from Jarrod indicating they placed my package inside but werent interested in future help with them By then it was too late as ordering had been based on their initial assurance delivery dates are notoriously hard to predict accurately for this reason Additionally due to past vehicle breakins at public parking garages connected directly to each floor of the complex according to Durham Police site leaving multiple parcels outside my door wasnt an option for security reasons Moreover other apartments with comparable rent were more than willing offer assistance during movein so given how much Flats Exchange charges in rent their service should also be comparable Ultimately a valuable item was lost even though it was correctly delivered emails and calls regarding this went unanswered When asked about it Jarrod implied blame on me instead of being helpful or apologetic His behaviour throughout this whole incident has been un more ... hide ...