2023-01-02T11:00:02Z
We recently moved into Bridgwater Heights and Lara seemed nice and reliable at first Unfortunately the two parking stalls assigned to us were already taken by other people We went to Laras office three times but she was never there so we called 247 Client Care to explain the situation The agent was rude about our site manager making a mistake My mom emailed 2023-01-02T11:00:02Z
We recently moved into Bridgwater Heights and Lara seemed nice and reliable at first Unfortunately the two parking stalls assigned to us were already taken by other people We went to Laras office three times but she was never there so we called 247 Client Care to explain the situation The agent was rude about our site manager making a mistake My mom emailed Lara four days ago and still hasnt received a response The agent said it would be fixed after the weekendwhen we needed the stalls mostbut when I called her today as promised she said it was out of her control and we had to talk with our site manager who is never available when tenants are free due to work commitments We left a note on one of the cars occupying our stall and got an answer saying they have been using that spot since they moved in so how is this 247 Client Care Despite all this we love living here because of its convenient location with lots of stores nearby keyless entry spacious rooms and closets insuite laundry dryer however your customer service could use some improvementespecially Adam who was very impatient rude towards us more ... hide ...

2023-02-11T15:30:04Z
Having my apartments bathroom ceiling collapse was a huge shock and luckily I wasnt present when it happened Despite the large hole in the ceiling sewage on the floor and other damage I was asked to stay in the apartment that night After refusing to comply without threatening to get a lawyer and turn to Tenancy Board for help they finally provided me with an 2023-02-11T15:30:04Z
Having my apartments bathroom ceiling collapse was a huge shock and luckily I wasnt present when it happened Despite the large hole in the ceiling sewage on the floor and other damage I was asked to stay in the apartment that night After refusing to comply without threatening to get a lawyer and turn to Tenancy Board for help they finally provided me with an alternate place of residence However after two weeks of meetings at the home office with no resolution or action taken by staff who were beyond rude I had no choice but to turn to Tenancy Board upon which point maintenance personnel proceeded to yell at me worse than any other staff member previously had This was easily the worst rental experience of my life thankfully however caretakers of the building were actually kind people who seemed genuinely concerned more ... hide ...