Since the change in management, the standard of living has decreased sharply; issues such as the intercom not functioning regularly, extraordinarily long wait times for minor repairs, and reports of mail and packages being taken without being brought into the lobby have reduced this apartment building to a fraction of its former glory.

Tenants are not a priority to the management team, and water shut downs happen with little warning at least once a month. Renovations were lengthy, but failed to provide any additional benefits. Maintenance requests take forever and it appears no one knows what they're doing. After I moved in, Homestead took over and it seems they are attempting to cut costs while sacrificing quality of service. The only upside is that there's lots of friendly dogs living here which is nice to see.

Having lived at 1 Grosvenor for just over 2 years before Homestead took over managing the property, we have noticed a number of changes and issues. For instance, the lovely decor has been replaced with cheap and ugly materials. It took them SEVERAL weeks to refurbish a laundry room with only two washers and two driers when it sat idle for three days after they announced its closure. Moreover, despite having three elevators in this building, getting one seems to be harder than ever; this is problematic as many tenants have jobs to get to. Additionally, we’ve endured loss of hot water without explanation and water shut downs without appropriate notice which interrupts daily routines. When requesting the removal of a wasps nest near our living room window (which posed a health risk) it took them one month just to spray - all these after approaching management three times! The staff usually do nothing in their office while the first floor reeks of cigar smoke all the time due probably from some staff members residing there; not forgetting debris left scattered around by contractors due to renovations taking place. Residents are largely unhappy here yet paying premium dollar for this prime location; thus we will be handing in ou Having lived at 1 Grosvenor for just over 2 years before Homestead took over managing the property, we have noticed a number of changes and issues. For instance, the lovely decor has been replaced with cheap and ugly materials. It took them SEVERAL weeks to refurbish a laundry room with only two washers and two driers when it sat idle for three days after they announced its closure. Moreover, despite having three elevators in this building, getting one seems to be harder than ever; this is problematic as many tenants have jobs to get to. Additionally, we’ve endured loss of hot water without explanation and water shut downs without appropriate notice which interrupts daily routines. When requesting the removal of a wasps nest near our living room window (which posed a health risk) it took them one month just to spray - all these after approaching management three times! The staff usually do nothing in their office while the first floor reeks of cigar smoke all the time due probably from some staff members residing there; not forgetting debris left scattered around by contractors due to renovations taking place. Residents are largely unhappy here yet paying premium dollar for this prime location; thus we will be handing in our notice soon enough as staying here would only lead to disappointment - don’t let its name fool you! more ... hide ...