2023-01-17T01:30:03Z
Pros1 Neat apartments 2 Good water pressure and hot water 3 Maintenance is usually efficient quick and friendly 4 There are plenty of wall outlets in each room 5 Ample closet space 6 Some units have large laundry rooms for extra storage 7 Heating works well during wintertime 8 Dog parkenclosed area nearby 9 Walkingjogging paths in the vicinity 10 Various sho 2023-01-17T01:30:03Z
Pros1 Neat apartments 2 Good water pressure and hot water 3 Maintenance is usually efficient quick and friendly 4 There are plenty of wall outlets in each room 5 Ample closet space 6 Some units have large laundry rooms for extra storage 7 Heating works well during wintertime 8 Dog parkenclosed area nearby 9 Walkingjogging paths in the vicinity 10 Various shops and grocery stores nearby 11 Parking lots and shared spaces are kept clean Cons 1 Poor customer service Local office is hard to get a hold of and their 247 support often routes you to the BC call centre but they cant resolve issues so local staff must be contacted even for timesensitive matters yet they are slow to respond room for process improvements or more employees 2 Wallmounted AC unit cools only the room its in other areas may not get adequate cooling 3 No soundproofing walking from those above or neighbors sounds can be heard through walls including dogs barking late at night if owners leave their home unattended 4 Appliances are not great quality 5 No onsite storage available 6 Poorly managed parking with some tenants having to park far away from their building and visitors parking close by more ... hide ...

2023-01-17T10:30:02Z
I would rate their customer service as very poor if I could Ive lived in the concrete building for four years and had no issues with noise from neighbors Maintenance was not good it took them almost four months to fix my closet shelves Before signing the lease when the building was still under construction management promised a lot of things such as storage 2023-01-17T10:30:02Z
I would rate their customer service as very poor if I could Ive lived in the concrete building for four years and had no issues with noise from neighbors Maintenance was not good it took them almost four months to fix my closet shelves Before signing the lease when the building was still under construction management promised a lot of things such as storage underground parking at half price and closer parking which they didnt deliver on They often sent entry notices with less than 24 hours notice and underestimated how much time was needed for maintenance tasks In both of the past two summers because of Covid19 the pool has been unusable for far longer than any other facility then there were maintenance issues that lasted over a month without any communication from management The side doors werent working properly but were never fixed which is a huge safety hazard also anyone could get into the parkade due to an issue with the underground door which is dangerous The common area is okay I used it once but don't find it particularly impressive The gym is awful one TV has been broken for more than three years while treadmills randomly shut off and an elliptical doesnt work correctly anymore either definitely not what youd expect from luxury living complex standards Even when we moved out they messed up by coming at the wrong time more ... hide ...

2023-01-17T12:00:04Z
I cannot give this place any more than a negative star rating I rented a suite at 611 Jefferson until Q1 of 2020 and was drawn by their lower rents compared to other apartments How wrong I was It was mouseinfested and had bed bugs too I reported this multiple times but the caretaker who had been pleasant when showing me around gave no help whatsoever To avoi 2023-01-17T12:00:04Z
I cannot give this place any more than a negative star rating I rented a suite at 611 Jefferson until Q1 of 2020 and was drawn by their lower rents compared to other apartments How wrong I was It was mouseinfested and had bed bugs too I reported this multiple times but the caretaker who had been pleasant when showing me around gave no help whatsoever To avoid being taken advantage of like I was you should take photos before moving in and read the condition report that the caretaker will fill out when you leave When I did so they still deducted more than half my damage deposit simply because he wrote on his report that it wasnt clean which is false as it was exactly how it had been when I moved in Do not make the same mistake as me this is without doubt THE WORST PLACE TO LIVE they have no regard for their tenants whatsoever more ... hide ...