The clientele and management team at Oakland Gardens were recently informed of my experience; I work in a high volume retail store during one of the worst winters in recent years. After I'm done with work, all I want to do is grab something quick to eat and go home to sleep. One night after arriving home around 10pm, I walked out of the parkade making sure that I had everything - car keys, work badge, swipe card and house keys - only to realize that my keys were locked in the car! With no cell service due to being underground, my parents were also frantic. Trying to remain calm as best as possible while still eating a bit of what food I had brought with me for sustenance, it was then that I noticed the amazing resident manager nearby. Not wanting to call her past 10 pm as a general rule, upon seeing me she asked if anything was wrong; so when explaining what happened she offered me an extra key into my apartment which made calling my parents much easier! After retrieving all of our belongings from inside the car we encountered yet another issue: her vehicle needed a boost which took some time but she provided ample guidance on how to use booster cables which really left an impression on me. All in all there's no one quite like our The clientele and management team at Oakland Gardens were recently informed of my experience; I work in a high volume retail store during one of the worst winters in recent years. After I'm done with work, all I want to do is grab something quick to eat and go home to sleep. One night after arriving home around 10pm, I walked out of the parkade making sure that I had everything - car keys, work badge, swipe card and house keys - only to realize that my keys were locked in the car! With no cell service due to being underground, my parents were also frantic. Trying to remain calm as best as possible while still eating a bit of what food I had brought with me for sustenance, it was then that I noticed the amazing resident manager nearby. Not wanting to call her past 10 pm as a general rule, upon seeing me she asked if anything was wrong; so when explaining what happened she offered me an extra key into my apartment which made calling my parents much easier! After retrieving all of our belongings from inside the car we encountered yet another issue: her vehicle needed a boost which took some time but she provided ample guidance on how to use booster cables which really left an impression on me. All in all there's no one quite like our resident manager at Oakland Gardens! more ... hide ...

This building has had a mice infestation for over two decades, with my mother's four year stay being no exception—in fact, she continually sees them entering and exiting the building as well as outside residents' doors and the parkade. Although pest control comes, the problem remains unresolved. What's more is that this is largely a seniors residence, many of whom have mobility issues; the elevators have required repairs for an entire half-year now, leaving tenants to wait inordinately long until one is free. When there are move-ins or -outs, there is only one elevator to share between movers and tenants alike—not to mention what could occur should emergency services be necessary. Edison Properties needs to prioritize their tenants' needs and fix this issue once and for all! Disgusting.