2023-02-28T00:00:06Z
I have been a tenant with Mainstreet since August of 2019 and was delighted with my apartment but not the area Initially I had some issues that werent to my liking but the building manager talked to the regional manager and they fixed all of them including new mirror closet doors in bedroomhallway accordion doors on linen closet living room curtains bedroom 2023-02-28T00:00:06Z
I have been a tenant with Mainstreet since August of 2019 and was delighted with my apartment but not the area Initially I had some issues that werent to my liking but the building manager talked to the regional manager and they fixed all of them including new mirror closet doors in bedroomhallway accordion doors on linen closet living room curtains bedroom blinds stove After some time being single in that area and not contented with it I contacted Mainstreet regarding a transfer Olga Melnyk displayed me one spot but knew it wouldnt be big enough for my needs After I discussed my problems with her present dwelling she did something about it and called me a couple days later proposing if I was still searching for an apartment It ended up being perfect when we arrived at the address she is so kindhearted and comprehending plus she knows how to work with clients She rapidly replies to any queries I have she has an excellent attitude towards her job and is very committed in helping people find their dream home Therefore I highly recommend Olga Melnyk from Mainstreet as well as this company itself when looking for a place to stay thank you more ... hide ...

2023-03-04T08:00:04Z
The management including the regional manager at this place is not professional Unfortunately I cannot give a negative rating I have had numerous service requests that have taken three weeks or longer to be solved some of them are even still unresolved Cold air continuously flows into my apartment from the range hood Michelle the regional manager called me a 2023-03-04T08:00:04Z
The management including the regional manager at this place is not professional Unfortunately I cannot give a negative rating I have had numerous service requests that have taken three weeks or longer to be solved some of them are even still unresolved Cold air continuously flows into my apartment from the range hood Michelle the regional manager called me and tried to placate me but then gave me a warning for misconduct which was unsigned and included private information of other tenantsnot just in my building but also in other buildings Additionally the parking lot is not being maintained properly snow isn't cleared away and it is slippery due to lack of graveling or sanding it Upon asking staff about when these issues will be fixed they told me that a company would come sometime this month to take care of it all It apparently takes 30 minutes or more for an oven preheat at 350F when powered on normally however during power outages I couldnt get into my apartment until another person opened the main entrance door All in all I suggest avoiding Broadstreet as a potential place to rent from because nobody appears to care about peoples sleep quality or overall wellbeing hereIve called multiple times regarding noise coming from upstairs unit late at night from 130am330am yet nothing has been done about it so far more ... hide ...

2023-03-04T10:30:03Z
This building and its neighbors are nice but the office manager Rubie is less than helpful shes in the office only two days a week and is unresponsive to any issues that come up For instance when the temperature was 54C inside during winter with the thermostat set to 25C her solution was to leave all windows and doors opendespite it being 10C outside Similar 2023-03-04T10:30:03Z
This building and its neighbors are nice but the office manager Rubie is less than helpful shes in the office only two days a week and is unresponsive to any issues that come up For instance when the temperature was 54C inside during winter with the thermostat set to 25C her solution was to leave all windows and doors opendespite it being 10C outside Similarly if theres mould in the washroom caused by a previous tenant or subpar renovations you have little chance of getting her to fix it unless you become seriously ill from it Moreover she lies about almost everything so make sure you get every small communication from her on paper for documentation purposes Her husband is one of the nicest people youll meet thoughunlike hermaking this situation even more unfortunate All things considered being homeless may be better than living here more ... hide ...