2023-01-02T22:30:02Z
The apartment I am renting is quite big for the price and the neighborhood is great however the management leaves much to be desired The super has a nasty attitude when responding to any inquiries or requests for work orders he quickly dismisses any questions asked and refuses to give tenants the benefit of a doubt Furthermore ants and carpet beetles are ram 2023-01-02T22:30:02Z
The apartment I am renting is quite big for the price and the neighborhood is great however the management leaves much to be desired The super has a nasty attitude when responding to any inquiries or requests for work orders he quickly dismisses any questions asked and refuses to give tenants the benefit of a doubt Furthermore ants and carpet beetles are rampant in the building making it hard to get rid of on your own When asking for help in dealing with this problem after exhausting all other solutions I was told Id have to pay for it Upon opening up baseboard heaters to clean them out there was an excessive amount of dust present along with old QTips and subway sub club stamps from decades ago suggesting that proper cleanings may not have been done between tenants Requests made concerning drafty windows inspection as well as weather stripping around a patio door were met with indifference by him In addition he has gaslighted many tenants including myself at times Theres also flooding coming from upstairs apartment that goes through my walls but no solutions were offered regarding this issue either leading me to suspect mildew might be growing behind them due to this lack of action taken by the property manager Its understandable that an old building will not be perfect but what really disappoints me is how dismissive they are towards normal tenant concerns with only one exception The woman who works in their office is wonderfully kind and helpful which makes me try addressing my emails specifically to her so more ... hide ...

2023-02-23T11:00:04Z
Part 1 Autumn the local leasing agent for Elmridge gardens was very professional and informative during our house viewing Her communication was excellent and she went above and beyond to get us settled in as we were out of province The local maintenance staff led by Marc also deserve recognition after submitting an urgent request they responded quickly and h 2023-02-23T11:00:04Z
Part 1 Autumn the local leasing agent for Elmridge gardens was very professional and informative during our house viewing Her communication was excellent and she went above and beyond to get us settled in as we were out of province The local maintenance staff led by Marc also deserve recognition after submitting an urgent request they responded quickly and had a team member arrive soon afterwards to address the issue Part 2 Once we signed our lease communication with Leasing Admin seemed to diminish Replies were often slow or nonspecific to questions asked Part 3 The unit itself is great spacious with new appliances and floors that were recently painted before moving in plus its situated in a lovely neighbourhood To summarise Local staff are amazing and the apartment is awesome yet communication with Leasing Admin drastically slows down once signing the lease more ... hide ...