We lived at Aria for two years and the first year was great with the old management. However, when we switched our unit to the second floor, the management changed and it became a nightmare. The staff that inspected our unit when we moved were incredibly impolite and charged us hundreds of dollars for a cleaning job that was minimal. We were blamed for our dogs barking even though they weren't home (not once did this occur in our fourth-floor unit). The 24 hour security that was promised to us upon signing our lease vanished, along with added fees for anything from forgetting keys to reserving an elevator on the weekend due to hiring security. Blinds were already broken when we arrived on the second floor - I told them not to replace but still got charged $473 upon departure. Our place was spotless and fixed all wall scratches ourselves so they only had to paint over them yet they charged $350! With rent being high, it is no longer worth it (especially compared with better choices near University District). Todd (the maintenance guy) is an exception though! Do NOT make this mistake - there are lots of better options out there! Even now, friends living there have similar grievances as us and I'm in talks with managers trying gettin We lived at Aria for two years and the first year was great with the old management. However, when we switched our unit to the second floor, the management changed and it became a nightmare. The staff that inspected our unit when we moved were incredibly impolite and charged us hundreds of dollars for a cleaning job that was minimal. We were blamed for our dogs barking even though they weren't home (not once did this occur in our fourth-floor unit). The 24 hour security that was promised to us upon signing our lease vanished, along with added fees for anything from forgetting keys to reserving an elevator on the weekend due to hiring security. Blinds were already broken when we arrived on the second floor - I told them not to replace but still got charged $473 upon departure. Our place was spotless and fixed all wall scratches ourselves so they only had to paint over them yet they charged $350! With rent being high, it is no longer worth it (especially compared with better choices near University District). Todd (the maintenance guy) is an exception though! Do NOT make this mistake - there are lots of better options out there! Even now, friends living there have similar grievances as us and I'm in talks with managers trying getting my thousand dollar deposit back since only receiving $173 back due to bogus charges; my friend is considering filing a complaint too! more ... hide ...