2023-01-01T12:30:02Z
TLDR The leasing process was great and the quality of service during the lease was good However things broke down during the lease renewal and move out process There were steep rent increases and little communication from office staff My partner and I initially chose this apartment because it fit our needs plus Lori made the process easy We enjoyed living th 2023-01-01T12:30:02Z
TLDR The leasing process was great and the quality of service during the lease was good However things broke down during the lease renewal and move out process There were steep rent increases and little communication from office staff My partner and I initially chose this apartment because it fit our needs plus Lori made the process easy We enjoyed living there as it had great amenities a spacious layout with big closets and maintenance was prompt to fix issues We wanted to renew our lease so we informed them 90 days before it ended however we waited two weeks for an offer which contained a minimum increase of 300 per month 15 As time was short we had no choice but to send our notice that we were moving out however inflation has been high yet this rent increase didnt reflect this or conversations before hand Communication from office staff wasnt satisfactory either they never acknowledged receipt of our notice nor did they tell us about premove out inspections or potential extra charges 300 which occurred two weeks later though these were removed It left us feeling unhappy about how everything turned out in the end more ... hide ...