2023-01-17T18:00:05Z
Horrible service even before Covid 19 was a factor Understaffed or just uninterested staff members They will text you one minute before closing so when you call back its voicemail no response until the following day and same pattern repeats Representing terrible landlords that battle over any repair needed regardless of necessity We were promised hot water t 2023-01-17T18:00:05Z
Horrible service even before Covid 19 was a factor Understaffed or just uninterested staff members They will text you one minute before closing so when you call back its voicemail no response until the following day and same pattern repeats Representing terrible landlords that battle over any repair needed regardless of necessity We were promised hot water that only worked 3 times a shower took 3 weeks for them to send someone out and the technician said the water tank could have EXPLODED He disconnected power cord temporarily while fixing it we even found a mouse in the furnace which clearly hadnt been serviced since house was built 8 years ago All filters had never been changed furnace vacuum fridge instant water kitchen and walls were disgusting despite being cleaned by Jennifers personal house cleaner she uses for all showings Grease from counter to ceiling with stains throughout renting scarce at time so we signed lease worst mistake ever Valley Realty wont disclose info or downplay issues just to get us in left us high and dry not doing minimum unless threatened with legal action dishwasher broken for weeks because they refused to send plumber to fix garburator which caused leak behind wallspaint damage new renters probably unaware of this To cap off crappy year of living conditions they are trying to keep our full damage deposit for repainting two bedrooms that already needed fresh paintrepairs done more ... hide ...