Living in this building has been a nightmare. I've had to deal with leaking windows that were never repaired, slow responses to ant infestations, the lack of control over heating which makes units hot in the winter, no soundproofing from the train next to us and unjustified rent increases. Furthermore, they never offered any compensation for damage or cleaning materials caused by leaks. Once, they promised to send a contractor to look into them but never showed up or called me. The only help I ever got was an industrial dehumidifier that stopped working after 10 minutes and was taken away without further assistance. There's also a complete disregard for safety since there was an oily substance leaking into one of their fire escapes - all they did was put up a wet floor sign but didn't fix it! The fire alarm goes off often forcing you out of the building as well. When my tenancy ended, my parking spot that came with my lease was given away too! The location is nice but is let down by an irresponsible owner and manager - negligence or incompetence is what makes it such a poorly managed place to live in. Though there are some good employees like the handyman who try their best and the previous manager who ran things well before now; Living in this building has been a nightmare. I've had to deal with leaking windows that were never repaired, slow responses to ant infestations, the lack of control over heating which makes units hot in the winter, no soundproofing from the train next to us and unjustified rent increases. Furthermore, they never offered any compensation for damage or cleaning materials caused by leaks. Once, they promised to send a contractor to look into them but never showed up or called me. The only help I ever got was an industrial dehumidifier that stopped working after 10 minutes and was taken away without further assistance. There's also a complete disregard for safety since there was an oily substance leaking into one of their fire escapes - all they did was put up a wet floor sign but didn't fix it! The fire alarm goes off often forcing you out of the building as well. When my tenancy ended, my parking spot that came with my lease was given away too! The location is nice but is let down by an irresponsible owner and manager - negligence or incompetence is what makes it such a poorly managed place to live in. Though there are some good employees like the handyman who try their best and the previous manager who ran things well before now; within 5 months this place has gone downhill significantly making it very unpleasant here now. In conclusion: they do not care about tenants so I would not suggest renting from them at all. more ... hide ...