I had a terrible experience at this apartment, with awful management, low security, and pests like mice and cockroaches. The office lady (Natasha) shouted at me, a worker was rude and a construction guy entered my house without my consent - I was not made to feel secure so I bought an extra lock. There were cockroaches everywhere and I saw a mouse running around in the middle of the house - yet I'm one of their cleanest tenants. After that, dead mice began appearing in the hallway as well as cigarette ashes and butts on the stairwells from leaking ceilings - it was truly a nightmare! Workers didn't wear masks or take any care with slamming doors either. All for 1200 rent! Horrible place; you should stay away for your own sake. Had I known about all these issues beforehand, especially the lack of security and unhygienic conditions like mold; let alone how rudely they treated me - there's no way I would have moved in here. It also smells bad due to poor air circulation despite having vents; it smells like garlic every day! To top it off, elevators are always broken with no-one bothering to fix them; pool is dirty too along with half-broken laundry machines. Terrible place – STAY AWAY!!
Before moving in, I asked the building manager if there were any pest issues and was assured there were none; however, a month later, I discovered cockroaches in the unit. The building manager also mentioned that they had a mouse problem. The garbage room door is always open and all sorts of pests can be found inside - rats, mice and roaches included. Additionally, the elevators are continuously broken and slow; when staff needs to clean one of them they'll take it out of service at peak times – after 4pm weekdays and Sundays – which further inconveniences tenants. The laundry situation is not ideal either; frequently over half of the dryers are not working which makes it difficult to find an available one after washing clothes. Considering rent is almost $1400 for a one bedroom excluding parking fees, better conditions should be expected for such an amount.