We had an unpleasant experience when we visited the Highmont in Kitchener. We arrived 10 minutes before the appointment, however, there was no front desk to be found. After knocking on a basement window to seek entrance, a tenant informed us that we would most likely be speaking with Chris, who may have been asleep. We proceeded through the filthy stairwell up to the top level and knocked on the door several times without success; all our attempts to contact "Chris" and the listing company from Highmont had failed as well. Finally, we met him; he seemed like he just woke up and was not dressed appropriately for his job nor was he respectful towards us. He asked us to wait in the parking lot for him so that he could show us around; this came after being told by another tenant that Chris does not usually respond to anyone at all - let alone open his door! Despite this misstep, we entered into a family's home where children were present while Chris took us through each room including one with sleeping babies and toddlers on it! This entire experience left our group feeling disgusted and appalled; do not trust anything you see online - photos simply do not do justice here at Highmont Belmont Street Kitchener! It's no wonder why their We had an unpleasant experience when we visited the Highmont in Kitchener. We arrived 10 minutes before the appointment, however, there was no front desk to be found. After knocking on a basement window to seek entrance, a tenant informed us that we would most likely be speaking with Chris, who may have been asleep. We proceeded through the filthy stairwell up to the top level and knocked on the door several times without success; all our attempts to contact "Chris" and the listing company from Highmont had failed as well. Finally, we met him; he seemed like he just woke up and was not dressed appropriately for his job nor was he respectful towards us. He asked us to wait in the parking lot for him so that he could show us around; this came after being told by another tenant that Chris does not usually respond to anyone at all - let alone open his door! Despite this misstep, we entered into a family's home where children were present while Chris took us through each room including one with sleeping babies and toddlers on it! This entire experience left our group feeling disgusted and appalled; do not trust anything you see online - photos simply do not do justice here at Highmont Belmont Street Kitchener! It's no wonder why their two bedroom apartments are so cheap...nobody should have to live in such conditions. more ... hide ...