I had been alerted by former tenants of a severe ant infestation, yet I was told during my walkthrough that there were no insects. When I inquired specifically about ants, they admitted that there were some and promised to take care of them- though it took seven months and multiple reminders until the exterminator arrived. They accused me of not cleaning properly (the exterminator even asked about the Raid droplets) despite our discussion in the walkthrough. My emails to management about this have gone unanswered. Furthermore, my kitchen sink has backed up with sludge from upstairs over 12 times; employees have warned me that this is due to issues from being on the lowest floor. It's not worth what I'm paying for rent- especially considering my bathtub has now backed up with sewage twice! Every time I ask management what their plan is to improve conditions, they won't respond. The most recent flood from across the hall left my carpet soaked in sewage; still no reply on when it will be replaced. Additionally, some tenants are subsidized which can cause problems; after photographing and recording video evidence of one person vomiting off their balcony onto mine while management said the suite was vacant, they did nothing. The stairw I had been alerted by former tenants of a severe ant infestation, yet I was told during my walkthrough that there were no insects. When I inquired specifically about ants, they admitted that there were some and promised to take care of them- though it took seven months and multiple reminders until the exterminator arrived. They accused me of not cleaning properly (the exterminator even asked about the Raid droplets) despite our discussion in the walkthrough. My emails to management about this have gone unanswered. Furthermore, my kitchen sink has backed up with sludge from upstairs over 12 times; employees have warned me that this is due to issues from being on the lowest floor. It's not worth what I'm paying for rent- especially considering my bathtub has now backed up with sewage twice! Every time I ask management what their plan is to improve conditions, they won't respond. The most recent flood from across the hall left my carpet soaked in sewage; still no reply on when it will be replaced. Additionally, some tenants are subsidized which can cause problems; after photographing and recording video evidence of one person vomiting off their balcony onto mine while management said the suite was vacant, they did nothing. The stairwells often go uncleaned/unmaintained for 2-3 months at a time too! All complaints sent up the chain resulted in neglect/denial/gaslighting plus notice of non-rent renewal; pet friendly or not, this building is not managed properly whatsoever more ... hide ...