Inquiry & Reviews of Heritage Apartments in Grandview
Emily O Heritage Apartments in Grandview
2023-01-10T14:30:02Z
(2/5)
I lived at Heritage for two years and, as with any apartment complex, had some good and bad experiences. On the positive side, the complex is very affordable and conveniently located. I always felt safe and the new property group (as of 2021) is doing a great job with upgrades throughout the complex, amenities, and units. The gym is nice while the pool is fun in summertime; they also keep up with refilling doggie bags regularly. Additionally, there has been a change in Maintenance crew which has resulted in better communication from their main member as well as timely fixes to issues. On the downside though, they don't salt walkways or driveways during snow/ice! The hallways/stairwells are usually dirty (not due to residents trashing them but because of upkeep) plus I haven't seen the sweet grounds woman who used to clean them for a while now; yet office staff still hasn't addressed this despite often walking around those areas. Office staff itself can be rude or unhelpful except for Dixie; furthermore you can't choose your water temperature - it's either freezing cold or burning hot - plus not all units have been upgraded yet so if you get an older one it won't be in good condition (mine had dirty walls and holes upon my arrival)I lived at Heritage for two years and, as with any apartment complex, had some good and bad experiences. On the positive side, the complex is very affordable and conveniently located. I always felt safe and the new property group (as of 2021) is doing a great job with upgrades throughout the complex, amenities, and units. The gym is nice while the pool is fun in summertime; they also keep up with refilling doggie bags regularly. Additionally, there has been a change in Maintenance crew which has resulted in better communication from their main member as well as timely fixes to issues. On the downside though, they don't salt walkways or driveways during snow/ice! The hallways/stairwells are usually dirty (not due to residents trashing them but because of upkeep) plus I haven't seen the sweet grounds woman who used to clean them for a while now; yet office staff still hasn't addressed this despite often walking around those areas. Office staff itself can be rude or unhelpful except for Dixie; furthermore you can't choose your water temperature - it's either freezing cold or burning hot - plus not all units have been upgraded yet so if you get an older one it won't be in good condition (mine had dirty walls and holes upon my arrival). Overall it was an okay experience but I'm glad that I left eventually; not only did I never get my security deposit back after leaving my unit exactly how I found it months agomore ...hide ...