Inquiry & Reviews of Aspen Terrace Apartment Homes
Lyanne Aspen Terrace Apartment Homes
2023-02-17T19:00:03Z
(1/5)
We had a terrible experience when we moved from Manitoba to these apartments two years ago. We paid a pet deposit and were assured our damage deposit would be returned; both promises were broken. Dan, husband of the infamous Jackie (as people there called her), said we could put down pea gravel instead of bark that was being dragged in and that we could have a deck in our space. My sister and brother-in-law helped me create the deck with lattice for safety, but after about a month Jackie told us to take it down while their own deck remained up. As our lease neared its end, I asked Dan if leaving early would bring any penalty; he said no, another lie. I hired Trudy to clean so I could get my damage deposit back--we agreed on $150--and left late on June 2nd. When I handed over the keys the next morning, Jackie asked for my address so she could forward mail; yet again she lied, sending me an invoice for Trudy's services for over $400 at more than $35 an hour! She charged me late rent too: all told almost $124--I'd already paid $525 damage deposit; obviously Jackie shouldn't have interfered with our agreement with Trudy!
They are absolutely terrible landlords! On one occasion when walking out to work in winter it was so icy causing mWe had a terrible experience when we moved from Manitoba to these apartments two years ago. We paid a pet deposit and were assured our damage deposit would be returned; both promises were broken. Dan, husband of the infamous Jackie (as people there called her), said we could put down pea gravel instead of bark that was being dragged in and that we could have a deck in our space. My sister and brother-in-law helped me create the deck with lattice for safety, but after about a month Jackie told us to take it down while their own deck remained up. As our lease neared its end, I asked Dan if leaving early would bring any penalty; he said no, another lie. I hired Trudy to clean so I could get my damage deposit back--we agreed on $150--and left late on June 2nd. When I handed over the keys the next morning, Jackie asked for my address so she could forward mail; yet again she lied, sending me an invoice for Trudy's services for over $400 at more than $35 an hour! She charged me late rent too: all told almost $124--I'd already paid $525 damage deposit; obviously Jackie shouldn't have interfered with our agreement with Trudy!
They are absolutely terrible landlords! On one occasion when walking out to work in winter it was so icy causing me to fall hard and bang my head; when I went to their door about it they didn'tmore ...hide ...
Stephanie, the new Manager, is very approachable and takes care of any issues you have in a timely way. Tony, the Maintenance man, is friendly and experienced; he quickly resolved our stove and washer problems. The other Residents are very welcoming and always greet with a friendly smile. These apartments are incredibly peaceful - we would highly recommend them if you are looking for a new home.