Many people have had unpleasant experiences when trying to obtain information by calling, and I've heard multiple accounts of this; however, as someone who has stayed in this building for nearly 3 years, my experience was positive enough to warrant a review. The rent is inexpensive for its location and size; other apartments nearby with the same price do not include utilities like this one does (25$/month for bachelors, and $30/month for 1 bedrooms for hydro). The bachelor room I rented included a separate kitchen and large bathroom which were both more appealing than other small rooms with an open kitchen near the couch or bed. Additionally, the rooftop deck allowed me to read while waiting on my laundry - there are onsite facilities here. Repairs were completed promptly when needed; even before expected at times. While some of the employees in the rental office weren't always helpful, my landlord was quick to respond and provide help if necessary. In conclusion, if you're searching for an affordable place downtown then this is a good option.