2023-02-10T01:00:05Z
Im giving them a onestar rating and have been complaining weekly about the loud noise coming from my air conditioner Ive contacted their helpline twice and talked to the manager plus other employees a minimum of three to four times Each time they told me someone would come repair it either tomorrow or the day after but no one ever showed up Last month when I 2023-02-10T01:00:05Z
Im giving them a onestar rating and have been complaining weekly about the loud noise coming from my air conditioner Ive contacted their helpline twice and talked to the manager plus other employees a minimum of three to four times Each time they told me someone would come repair it either tomorrow or the day after but no one ever showed up Last month when I first reported it they sent a guy to fix it in the bedrooms but not any other area When I recently went back to the manager she initially said there was no sound before I suggested that if I didnt hear anything from other units then Id take back my complaint she finally dispatched two maintenance workers who verified that there was an issue that needed fixing They said they would follow up on Monday however Monday has arrived without any word from them yet Its been over thirty days with management making excuses about how many people are moving into their new building so those issues are being addressed first which is understandable however what about us old tenants There is no service or commitment heremanagement should do better by respecting their tenants and providing timely updates more ... hide ...