Since I moved here, there has been a lack of communication between the office and maintenance, resulting in maintenance not knowing what to do when they come in. The office ignores my multiple lists detailing issues with my apartment; I still don't have a vent for the fan above the stove and it took three requests for a sink stopper. When we moved in, bathroom vanity damage was acknowledged by them but all they said was that we wouldn't be charged - not fair when paying nearly 900$/month. They claimed the carpet was new yet there's a burn mark present in guest bedroom. A giant dog (of which there are three) barks nonstop all day - even if it doesn't live here - and nothing is done about this; I understand barking as having my own dog but this is excessive. Worse still is that these people don't seem to care about us paying so much money to live here; our electricity bill during winter's coldest month was almost 300$, yet when requesting assistance regarding door seal allowing cold air inside, no one took action and had to fix myself after being informed by fianc© what needed doing. Same goes for bathroom door falling off hinges; fixed this myself due to background in maintenance. Neighbors keep their canine unleashed while wait Since I moved here, there has been a lack of communication between the office and maintenance, resulting in maintenance not knowing what to do when they come in. The office ignores my multiple lists detailing issues with my apartment; I still don't have a vent for the fan above the stove and it took three requests for a sink stopper. When we moved in, bathroom vanity damage was acknowledged by them but all they said was that we wouldn't be charged - not fair when paying nearly 900$/month. They claimed the carpet was new yet there's a burn mark present in guest bedroom. A giant dog (of which there are three) barks nonstop all day - even if it doesn't live here - and nothing is done about this; I understand barking as having my own dog but this is excessive. Worse still is that these people don't seem to care about us paying so much money to live here; our electricity bill during winter's coldest month was almost 300$, yet when requesting assistance regarding door seal allowing cold air inside, no one took action and had to fix myself after being informed by fianc© what needed doing. Same goes for bathroom door falling off hinges; fixed this myself due to background in maintenance. Neighbors keep their canine unleashed while waiting until night time before letting it out which leads to whining during day and no one picking up dog waste - repulsive & wrong feeling like no one listening or caring at all! Beyond annoyed at how things run here with unfair more ... hide ...

This place is a total fraud! I rented an apartment three years ago for the winter and my heating broke. When maintenance came to repair it, they dropped the panel in my bathtub which cracked open and promised to fix it, but never did. It wasn't even fixed until springtime. For the next summer and a half, I didn't have air conditioning - I complained multiple times but Tracy, the manager, just kept saying she thought maintenance had taken care of it. She's easily one of the worst managers that has ever existed; I even have recordings of her telling me when I asked him to fix things that she wanted to know when my lease was up. Additionally, when my dishwasher flooded they brought me a "new" one that was full of bugs and filthy! She's terrible - honestly this Tracy lady needs to go! The apartments here are not worth what they charge for them; all these amenities are advertised but all of them are broken too - like how pool was supposed to open up on Memorial Day yet didn't actually open until a month later? Plus every year there's another rent increase because management gets bonuses every time someone signs a lease so if you don't sign one then Tracy pressures you out. My rent started at 850 and now I'm paying 1115 because appare This place is a total fraud! I rented an apartment three years ago for the winter and my heating broke. When maintenance came to repair it, they dropped the panel in my bathtub which cracked open and promised to fix it, but never did. It wasn't even fixed until springtime. For the next summer and a half, I didn't have air conditioning - I complained multiple times but Tracy, the manager, just kept saying she thought maintenance had taken care of it. She's easily one of the worst managers that has ever existed; I even have recordings of her telling me when I asked him to fix things that she wanted to know when my lease was up. Additionally, when my dishwasher flooded they brought me a "new" one that was full of bugs and filthy! She's terrible - honestly this Tracy lady needs to go! The apartments here are not worth what they charge for them; all these amenities are advertised but all of them are broken too - like how pool was supposed to open up on Memorial Day yet didn't actually open until a month later? Plus every year there's another rent increase because management gets bonuses every time someone signs a lease so if you don't sign one then Tracy pressures you out. My rent started at 850 and now I'm paying 1115 because apparently according to her that's how much my apartment is "worth." She's only after money not here for tenants' best interests; even now with the view from my balcony straight more ... hide ...