I cannot recommend this apartment building enough. During my two-year stay, I was disturbed every morning due to continuous construction work. Furthermore, the upper floor of the building was full of disruptive tenants who threw loud parties until 4am on weekdays and weekends. I had to call the police multiple times for help, yet Ranaa from management refused to take action and kept allowing similar tenants in. To make matters worse, personnel would enter my apartment without permission even when I was asleep. The final straw came when a burst water pipe flooded my place with scalding hot water; if it weren't for me being home at that time, it could have resulted in tragedy for my pet dog and irreversible damage to furniture and flooring which were never fixed afterwards. For your own sake, please do not move here!
I would have chosen 0 stars if I could, since the apartment management is appallingly indifferent to their tenants. Incompetence and a lack of professionalism are the core issues here; with the exception of one daytime doorman, all staff are unpleasant and unhelpful. They allow anyone into the building without making sure they actually live there, which may explain why they're always in such bad moods. The heat won't come on until late winter despite tenant's requests - last year it was 11 degrees Celsius in my apartment before it finally was turned on - while air conditioning will be delayed until it's hot enough to fry an egg on the floor!
Renovations constantly take place but don't be fooled, as these only benefit common areas like lobbies and hallways. Water supply has been cut off multiple times over recent years with many mornings having no hot water available, and they even ask for a deposit for your key despite this being prohibited by Quebec Civil Code! If you do catch them entering your unit without permission, they will lie about sending an email beforehand. Lastly, don't expect prompt action when you have an issue; promises will be made but never followed through. The laundry room is often flooded with many machines oI would have chosen 0 stars if I could, since the apartment management is appallingly indifferent to their tenants. Incompetence and a lack of professionalism are the core issues here; with the exception of one daytime doorman, all staff are unpleasant and unhelpful. They allow anyone into the building without making sure they actually live there, which may explain why they're always in such bad moods. The heat won't come on until late winter despite tenant's requests - last year it was 11 degrees Celsius in my apartment before it finally was turned on - while air conditioning will be delayed until it's hot enough to fry an egg on the floor!
Renovations constantly take place but don't be fooled, as these only benefit common areas like lobbies and hallways. Water supply has been cut off multiple times over recent years with many mornings having no hot water available, and they even ask for a deposit for your key despite this being prohibited by Quebec Civil Code! If you do catch them entering your unit without permission, they will lie about sending an email beforehand. Lastly, don't expect prompt action when you have an issue; promises will be made but never followed through. The laundry room is often flooded with many machines out of order at once and those that work aren't great either - refunds are hard to come by if something goes wrong!
Do not choose this place as there are better options in the area - I can personally vouch for that aftermore ...hide ...