I will finally be able to give an honest review and hopefully prevent others from going through the same experience as me. The staff at the office were helpful and friendly, but there was disorganization due to what I assume was pandemic-related turnover. This neighbourhood is particularly challenging; after ten years of low-income living, this place stands out for its unpleasantness. My apartment was old, dirty and dark; no walkthrough occurred on my move-in day despite my request for one. Most of my deposit went towards "damage" and "cleaning" fees without any specifics given to me. Repairs took a long time to complete, even when requested multiple times by myself or noted during inspections - some appliances were still broken when I left! In addition, it wasn't safe at night as evidenced by my girlfriend not wanting to walk around alone. Loud music blared into the early morning hours and arguments could be heard coming from adjacent apartments. Though much of this can't be attributed directly to management, it's important for graduate students or parents looking for a safe place for their child that this place should be avoided if possible - better places exist with a similar price point if you can afford 3x income requirement I will finally be able to give an honest review and hopefully prevent others from going through the same experience as me. The staff at the office were helpful and friendly, but there was disorganization due to what I assume was pandemic-related turnover. This neighbourhood is particularly challenging; after ten years of low-income living, this place stands out for its unpleasantness. My apartment was old, dirty and dark; no walkthrough occurred on my move-in day despite my request for one. Most of my deposit went towards "damage" and "cleaning" fees without any specifics given to me. Repairs took a long time to complete, even when requested multiple times by myself or noted during inspections - some appliances were still broken when I left! In addition, it wasn't safe at night as evidenced by my girlfriend not wanting to walk around alone. Loud music blared into the early morning hours and arguments could be heard coming from adjacent apartments. Though much of this can't be attributed directly to management, it's important for graduate students or parents looking for a safe place for their child that this place should be avoided if possible - better places exist with a similar price point if you can afford 3x income requirement on applications. Ultimately, it's just not worth the discomfort of living in cold dark holes just because you don't have enough money - two stars instead of one are given because the staff were nice (shoutout to Hunter). The owner needs make improvements so people don more ... hide ...