I've been in my current unit for three years, and I had no issues during the first two. When I first viewed the apartment, I was promised a new bathroom, fridge and stove; but when it came to signing the lease, they told me there would be no renovations. Instead of a new stove, they brought over an old one from another unit that they said was temporary - only it wasn't. Now I'm stuck with what I have and feeling pretty let down by how this has all gone down. My advice: don't believe everything management tells you to get you to sign - expect your unit to stay as is!

We had high hopes when we were shown the new unit, as promised renovations would be made. But the girl living there was a mess and the place reeked of urine. Management assured us of a discount since it wasn't move in ready and said they'd fix doors, windows, change out laminate flooring and supply a new stove. None of this happened! When we asked for the discount they initially agreed to, they changed their story and accused us of lying—even though we had nothing in writing. The broken windows still haven't been fixed; instead they just replaced the glass but two days later it fell next to my boyfriend while he was sleeping! Shards of glass are still stuck in our mattress and on our feet that I'm having to pluck out with tweezers! Instead of a new stove, management gave us one from another unit that needed wiping down - two months on and no sign yet of what was promised. The maintenance man entered without notice or warning while I was asleep; half dressed I might add! When we contacted property managers about not giving 24 hours written notice as required by law, head office sided with them saying that me saying I was available any time during day should have been enough—but there's proof otherwise via text messa We had high hopes when we were shown the new unit, as promised renovations would be made. But the girl living there was a mess and the place reeked of urine. Management assured us of a discount since it wasn't move in ready and said they'd fix doors, windows, change out laminate flooring and supply a new stove. None of this happened! When we asked for the discount they initially agreed to, they changed their story and accused us of lying—even though we had nothing in writing. The broken windows still haven't been fixed; instead they just replaced the glass but two days later it fell next to my boyfriend while he was sleeping! Shards of glass are still stuck in our mattress and on our feet that I'm having to pluck out with tweezers! Instead of a new stove, management gave us one from another unit that needed wiping down - two months on and no sign yet of what was promised. The maintenance man entered without notice or warning while I was asleep; half dressed I might add! When we contacted property managers about not giving 24 hours written notice as required by law, head office sided with them saying that me saying I was available any time during day should have been enough—but there's proof otherwise via text messages too! This morning I slipped almost falling due to leaking sink pipes with a big puddle underneath it too. We have been good tenants here at Killam who've never paid rent late nor more ... hide ...