2023-03-04T10:30:03Z
This building and its neighbors are nice but the office manager Rubie is less than helpful shes in the office only two days a week and is unresponsive to any issues that come up For instance when the temperature was 54C inside during winter with the thermostat set to 25C her solution was to leave all windows and doors opendespite it being 10C outside Similar 2023-03-04T10:30:03Z
This building and its neighbors are nice but the office manager Rubie is less than helpful shes in the office only two days a week and is unresponsive to any issues that come up For instance when the temperature was 54C inside during winter with the thermostat set to 25C her solution was to leave all windows and doors opendespite it being 10C outside Similarly if theres mould in the washroom caused by a previous tenant or subpar renovations you have little chance of getting her to fix it unless you become seriously ill from it Moreover she lies about almost everything so make sure you get every small communication from her on paper for documentation purposes Her husband is one of the nicest people youll meet thoughunlike hermaking this situation even more unfortunate All things considered being homeless may be better than living here more ... hide ...

2023-01-22T13:00:03Z
I had been alerted by former tenants of a severe ant infestation yet I was told during my walkthrough that there were no insects When I inquired specifically about ants they admitted that there were some and promised to take care of them though it took seven months and multiple reminders until the exterminator arrived They accused me of not cleaning properly 2023-01-22T13:00:03Z
I had been alerted by former tenants of a severe ant infestation yet I was told during my walkthrough that there were no insects When I inquired specifically about ants they admitted that there were some and promised to take care of them though it took seven months and multiple reminders until the exterminator arrived They accused me of not cleaning properly the exterminator even asked about the Raid droplets despite our discussion in the walkthrough My emails to management about this have gone unansweredFurthermore my kitchen sink has backed up with sludge from upstairs over 12 times employees have warned me that this is due to issues from being on the lowest floor Its not worth what Im paying for rent especially considering my bathtub has now backed up with sewage twice Every time I ask management what their plan is to improve conditions they wont respond The most recent flood from across the hall left my carpet soaked in sewage still no reply on when it will be replaced Additionally some tenants are subsidized which can cause problems after photographing and recording video evidence of one person vomiting off their balcony onto mine while management said the suite was vacant they did nothing The stairwells often go uncleanedunmaintained for 23 months at a time too All complaints sent up the chain resulted in neglectdenialgaslighting plus notice of nonrent renewal pet friendly or not this building is not managed properly whatsoever more ... hide ...