Living in Elata for the past 16 months has been a great experience. We were initially unable to go on an in-person tour due to the pandemic, however Tim took us on a FaceTime tour and photos were also very helpful. In the end, we chose Elata over another building (which shall remain nameless). Even though their suites looked nice, there was no FaceTime tour available and reviews of this building were terrible including reports of break-ins and walls like paper. Elata's amenities and building have been wonderfully maintained with the help of QuadReal app for maintenance requests resulting in immediate response to urgent issues such as smoke detector beeping while more mundane requests are still dealt with timely. The staff at office, Emily and Autumn specifically have been very pleasant and professional in responding to all needs of residents while previous staff such as Tim (who has since been promoted) and Jay had responsibility over all Glenmore Gardens properties. Although rent is higher than what we wanted to pay initially, it is worth it given our proximity to so many places - shopping centers, walking trails, JCCs etc - plus diverse population including young people, old people, babies etc which makes us feel safe here; t Living in Elata for the past 16 months has been a great experience. We were initially unable to go on an in-person tour due to the pandemic, however Tim took us on a FaceTime tour and photos were also very helpful. In the end, we chose Elata over another building (which shall remain nameless). Even though their suites looked nice, there was no FaceTime tour available and reviews of this building were terrible including reports of break-ins and walls like paper. Elata's amenities and building have been wonderfully maintained with the help of QuadReal app for maintenance requests resulting in immediate response to urgent issues such as smoke detector beeping while more mundane requests are still dealt with timely. The staff at office, Emily and Autumn specifically have been very pleasant and professional in responding to all needs of residents while previous staff such as Tim (who has since been promoted) and Jay had responsibility over all Glenmore Gardens properties. Although rent is higher than what we wanted to pay initially, it is worth it given our proximity to so many places - shopping centers, walking trails, JCCs etc - plus diverse population including young people, old people, babies etc which makes us feel safe here; this security is further reinforced by nightly patrol from a security person. To sum up: choose Elata and you won't regret it! more ... hide ...